Support

Need help? Find answers to common questions below or reach out to us directly.

Why are the results not updating?

Pull down on the results screen to refresh. Draw results are typically available within an hour of the official draw time. Powerball draws on Monday, Wednesday, and Saturday at 10:59 PM ET. Mega Millions draws on Tuesday and Friday at 11:00 PM ET.

Why is the app showing midday results instead of evening?

For games with two daily draws (like NY Numbers and Win 4), the app automatically shows the most recent completed draw based on your time zone. If the evening draw hasn't happened yet today, the midday draw is shown instead.

How do I save a ticket?

Go to the Checker tab, enter your numbers, then tap "Save Ticket". Saved tickets are stored on your device and can be checked against future draws.

How do I turn on draw notifications?

On the Results screen, tap the notification banner at the top and allow notifications when prompted. You'll get a reminder on each draw night.

Is my data shared or sold?

No. The app does not collect personal data. Saved tickets are stored locally on your device and never leave it. See our Privacy Policy for full details.

Which states are supported?

New York, California, Texas, Florida, New Jersey, Georgia, Illinois, Pennsylvania, Ohio, Massachusetts, and more. Additional states are added regularly.

The app is missing a game from my state. Can you add it?

Yes — email us with the game name and state and we'll look into adding it in a future update.

Still need help?

Send us an email and we'll get back to you as soon as possible.

support@us-lotto-results.com